Steps
by steps to place an order.
1. please email us a list of things you wish to order. Be
sure use the correct code for the selected items to avoid any
inaccuracies
2.After
validating your order, we will reply you with pro forma invoice along
with the estimate shipping costs and possibilities, the production
schedules and terms of payment.
3.Depending
on your order we will ask about 50% deposit to start the production.
4.When
the production will be finished we will prepare the packaging
and send it to our cargo or reliable courier like DHL,UPS EMS
Post Office .After the quotation of our cargo we will ask you
for the second payment: the shipping costs + the balance payment.
5.Shipment
and transfer of all the documents (Tracking Number,airway bill
)
Our
first priority is the communication between our customer and our
company.
We will inform you about every thing during all the process.
Production:
Lead-time for production
varies depending on the size of your order, the quantities of
each items ordered, and seasonal factors including Balinese holidays.
Bali has a number of week long holiday periods that fall irregularly
throughout the year
Guarantee:
We Guarantee That the products
we deliver will match with the description and the Quality represented
on our web site,if they don't, We will replace it. Any claims
must be received within 30 days
Please note: because
our jewelry is hand-carved,each piece may not be exactly the same. All Natural Jewelry will vary slightly in color and size. We do our best to match up the two most alike.
Shipping:
We ship only to qualified
wholesalers and retailers, and offer discounts for multiple-container
orders. Our prices are quoted in US Dollars. There is a 50% cancellation
fee for any orders for which a deposit has been paid and more
than 50% of production completed.
Shipping cost ?
the shipping costs will
depend on your location and on the total weight/volume of you
order.to have an estimate of the shipping cost to your country.
We will send you (price list) the PDF file that we got from our
agent. Like DHL, FED EX, UPS and cargo agent.
Delivery
Times:
The estimated lead-time
for your order is dependent upon the following: quantity, wholesale,
retail, size, type, the detailed design and complicated parts
of your order. We can give you an approximate time when you order
Payment:
There is a 50% deposit to
process the order, The balance must be paid when the order is
completed. we will then advise you of delivery time when it is
picked up by the shipping company/cargo company.
Our
price is factory price.
We do not put each price in our
web site, as it can be varying depend on the order Quantity .
fresh price guarantee as we are direct producer
You Can Directly Transfer The deposit and the balance to our account
below, Please confirm Via email or fax after you transfer the
money, we will proceed the order after we receive your confirmation,
In case, if we don't received the confirmation, your order will
be pending until you confirm it.
